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Landscape - Picture of Coconut Bay Beach Resort & Spa, St. Lucia

Photo: Landscape

From Review : Comparable to a UK 3 star of Coconut Bay Beach Resort & Spa
Comparable to a UK 3 star
view of the main pool
4* Caribbean resort or 2* rough and ready?
Beach at the resort
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Other Recent Reviews

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lotslu wrote a review Jan 2019
Greater Manchester, United Kingdom88 contributions50 helpful votes
Before I jump into all the details of our recent stay, I feel it’s only fair to call out my boyfriend and I have both spent many years working in the travel / hospitality industry and as such probably fall into a more ‘picky’ category of customer especially when it comes to
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Date of stay: November 2018
Response from ZPF758, General Manager at Coconut Bay Beach Resort & Spa
Responded Jan 11, 2019
Hello, I am curious why you felt you needed to write a disclaimer that you are in the travel / Hospitality Industry? Did you feel guilty giving a three star? You do know that Trip Advisor is not a Travel/Hospitality Industry rating system right? And is a rating system developed for the experience. In reading your other comments I think you easily could have been a 4 Star. Clearly clouded by your Travel/ Hospitality experience. But thanks for the lengthy comments. I will share with the team.
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