Pool - Picture of Elba Lanzarote Royal Village Resort
Photo: Pool
From Review : Great family hotel of Elba Lanzarote Royal Village Resort
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Realised when the transfer coach pulled up outside the Elba that we had stayed at the hotel 6 years ago but hadn't recognised it from the on line photos because it had been totally transformed since we last stayed. We were there with our two granddaughters aged 5 and 3 and they…
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Date of stay: May 2018
Response from lanzarotedireccion, Director General at Elba Lanzarote Royal Village Resort
Responded Jun 27, 2018
Dear Mrs Lesley141249, Thank you for finding time to share your review about the ELBA Lanzarote Royal Village Resort & ELBA Premium Suites. We truly appreciate your kind and warm words regarding the service provided by the hotel and we were happy to learn that you enjoyed the hotel with your 5 year old son. It is nice to read that you have felt welcomed in the hotel and we appreciate a lot your comments about the staff in all areas of the hotel. We all do our best on daily way to fulfill the wishes of the guests. Comments like yours inspire us to work with even better enthusiasm and passion to improve our service. Thank you as well for your recommendation. We hope to have the pleasure of welcoming you back again for the 2nd time so you can have a wonderful , excellent holiday again. Best regards and see you soon again All the best Thomas Lause General Manager Elba Lanzarote Royal Village Resort & Elba Premium Suites
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