Dear catninpoo, Thank you for finding time to share your review about the ELBA Lanzarote Royal Village Resort & ELBA Premium Suites. We truly appreciate your kind and warm words regarding the service provided by the hotel and we were happy to learn that you enjoyed the hotel in the Elba Lanzarote Royal Village Resort part. It is nice to read that you and your family have felt welcomed in the hotel and we appreciate a lot your comments about the staff . We all do our best on daily way to fulfill the wishes of the guests Comments like yours inspire us to work with even better enthusiasm and passion to improve our service. We hope to have the pleasure of welcoming you back again so you can have a wonderful , excellent holiday again. Best regards and see you soon again for your next Easter Holiday All the best Thomas Lause General Manager Elba Lanzarote Royal Village Resort & Elba Premium Suites