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Food - Picture of Hotel La Bisaccia, Sardinia

Photo: Food

Good potential, ruined by the hotel's staff and regulations
Top location, very nice staff, high price and a bit shabby....
Camera spaziosa
the hotel's building would gain a lot if the rooms were made in that "climate" as the piano bar
Room, bar, ...
wgs20 wrote a review Jun 2018
Southern Poland, Poland36 contributions1 helpful vote
2.0 of 5 bubbles
The hotel, as the building and its location, deserves a 3/4 stars. The room was overall clean but considering the fact it is a 4-stars hotel and comparing it to other hotels we've been to in Sardegna, Italy, Spain, France, Poland and outside Europe, we were expecting
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Date of stay: June 2018
Response from Baja_Hotels_SpA, Responsabile relazioni pubbliche at Hotel La Bisaccia
Responded Jul 2, 2018
Dear wgs20, Thank you for taking the time to write your review. Your opinion, although negative, is important to us and helps us to improve and keep a high standard and quality of service. Our idea of ​​excellence is based upon an attentive and courteous service to our guests, so we would like to sincerely apologize if we did not meet your expectations on this occasion. We would like to assure you that it is not our habit to be rude either among colleagues (we have worked together for many years and besides being colleagues, we are all also friends) or especially not with our guests. Generally we receive many compliments on our warm hospitality that has distinguished us for 50 years and so we can only apologies for your experience with us. If you wish, please do contact us privately to discuss in more detail what you have written. We are at your disposal and hope to welcome you back soon to the La Bisaccia Hotel so that we can turn your experience with us around. We would like to take this opportunity to send you our kindest regards, Yours sincerely, Giulia Baja Hotels SpA
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