Dear Guest, Thank you for sharing your feedback with Tripadvisor community. The facilities and services at the resort as you have rightly mentioned has designed keeping families and kids in mind. We always emphasize and train our staff to score on courtesy and helpfulness. It is nice to learn that you noticed the hygiene standards in the resort, recreational facilities and scrumptious food. Your appreciation has been personally conveyed to Matthew, Jyoti, Rahul and the South Indian Chef Shankar. Warm regards Manoj Verma