Thank you very much for such a positive review of your recent stay, I am delighted that you had such a great time. I am very grateful for your kind comments regarding our friendly and professional service and am glad that you enjoyed our food. Thank you also for your appreciation of the animation team who do work hard to ensure that our guests are entertained. I regret that we were unable to accommodate your request for a part sea-view on your arrival. Whilst we endeavour to meet all specific room bookings, on some occasions this is not possible, for example due to unexpected maintenance issues. However, I am pleased that we were able to provide you with a more suitable room albeit after two days, and I very much appreciate your patience in the meantime. I have noted your other feedback and will take this into account whilst planning our ongoing programme of improvements and renovations. Thank you very much for your recommendation to future guests and I very much hope that you will visit us again. Μichalis Symiakos General Manager Mitsis Faliraki Beach Hotel.