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Balcony - Picture of DoubleTree Resort By Hilton Hotel Penang, Penang Island

Photo: Balcony

From Review : A great break of DoubleTree Resort By Hilton Hotel Penang
A great break
excellent service
Good stay - Recommended.
Staffs Maketh the superb Service
Crisis averted
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Other Recent Reviews

I love It
May 2022
heather w wrote a review Mar 2019
Sydney, Australia1,153 contribution490 helpful votes
We arrived late on a friday night, we were tired and the hotel had a mix up with our luxury escape 7 night booking. The room they gave us was not t h at great as it over looked the carpark. We did complain only to be told our room had been given to someone else. Not sure why
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Date of stay: March 2019
Response from DoubleTreePenang, General Manager at DoubleTree Resort By Hilton Hotel Penang
Responded Mar 24, 2019
Dear heatherw781 Thank you for choosing us as your preferred hotel accommodation on your trip. Well noted on your constructive feedback about your experience, and I am glad that our team members managed to turn things around for you, into a much pleasant stay. I apologize on behalf of the hiccups that you had experienced as well. I hope to welcome you back for a renewed experience should your travels bring you back to our lovely island, Penang. Sincerely, Karim Schadlou General Manager
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