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Window View - Picture of Shangri-La Golden Sands, Penang, Penang Island

Photo: Window View

From Review : Small room but the hotel sea view excellent of Shangri-La Golden Sands, Penang
Small room but the hotel sea view excellent
Family friendly but not worth for the value
Golden Sands Resort by Shangri-La
4th Floor Layout (2)
What a Dump
Disappointing
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$172
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Other Recent Reviews

A big regret
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high expectation
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Tajuddin H wrote a review Jun 2016
Malaysia276 contributions13 helpful votes
+2
The hotel room quite small if compare to other branded 4 star hotel, Hotel rate .. not value for the money...breakfast (sahur) provided not up to standard of shangrila hotel. They just gave nasi lemak, ayam goreng , dall curry and orange juice . Very poor presentation of food
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Date of stay: June 2016
Response from SL_Penang, Manager at Shangri-La Golden Sands, Penang
Responded Jun 13, 2016
Dear Tajuddin H, Thank you for staying with us and thank you for taking time to review our resort. We regret that you experienced some inconvenience with the room and your breakfast (sahur); these situations do not reflect our standards. Please accept my apologies and rest assured that I will share your feedback to the concerned departments and actions will be taken. We hope to welcome you again and meet all your expectations. Sincerely yours, Suleiman Tunku Abdul Rahman Director of Communications
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