Dear Guest, Thank you for taking time out to inform us about your experience at Radisson Blu, Haridwar. At the outset, please accept our apologies for the inconvenience caused to you during the stay. We have taken up your feedback seriously with the concerned managers so that it may be addressed. Please treat this as an isolated incident and not the regular Radisson Standard of customer service. We look forward to your continued patronage and assure you of the very best in services, facilities & hospitality in the true Carlson tradition, which the Radisson Blu Haridwar, is committed to delivering to all our guests. Thanks and Regards, Gyan Prakash Pandit