Dear FergusPatterson, Thank you for taking the time to submit a review in connection with your recent stay at Amazing Ngapalii Resort. We are delighted to know that you enjoyed your stay at our resort. Thank you for your appreciation on our Amazing Villas, great room with balcony private sun loungers, indoor and outdoor rain showers, a Jacuzzi for 2 that overlooked the beach and sunsets and direct access to the beach, as well as our extremely friendly staffs. Sorry for your inconvenience with air conditioning. We already fixed it. Your constructive comment for our pool provides us an opportunity to further improve our services and amenities. We are continually trying to improve our quality of services. It was a pleasure having you with us and we look forward to welcoming you back to another excellent stay in near future. With warmest regards, The management team of Amazing Hotels & Resorts