Dear Valued Guest, We are delighted that you enjoyed your long weekend with us in Bel Ombre. Our sincere apologies for the lapse you encountered with the hot water on the first evening, rest assured that we have taken corrective action to ensure repetition does not occur but we are very sorry for the inconvenience this caused. We also have taken good note of your feedback on the television offering which I will review with the team in light of your feedback. We hope to be able to welcome you back on your next visit to the South. With our best wishes Pieter van der Hoeven General Manager