Aloha Catherine4290, Wow- thank you so much for your generous and kind words you shared about your continual and successful visits to Sheraton Waikiki with your family. We appreciate hearing how much you enjoyed our newly refreshed and comfortable accommodations, but you still experienced personalized and genuine hospitality from our team. Your wonderful comments, five-star rating, and loyalty to our hotel let us know we are exceeding our guests’ expectations. Additionally, we are grateful for you recognizing some of our staff members for their excellent dedication to delivering an exceptional guest experience time after time. It is always a pleasure to have our guests make our hotel their home whenever traveling to Hawaii. On behalf of our staff, thank you for your beautiful review, and we cannot wait to welcome you and your family back again soon. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team