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Window View - Picture of The Grand Islander by Hilton Grand Vacations, Oahu

Photo: Window View

From Review : The Grand Islander of The Grand Islander by Hilton Grand Vacations
The Grand Islander
Lovely new resort
1st time in Hawaii
1st time in Hawaii
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Other Recent Reviews

Amazing trip!
July 2021
kcarmar wrote a review Apr 2018
Kennewick, Washington17 contributions2 helpful votes
The rooms are gorgeous! The quietest ever! Our first room was a “resort” view which meant you overlooked a rooftop and the sounds you heard with the slider open was the roof top vents running. You could not see the resort or ocean unless you leaned over the railing and looked
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Date of stay: April 2018
Response from HiltonGrandVacations, Director of Guest Services at The Grand Islander by Hilton Grand Vacations
Responded Apr 25, 2018
Aloha Kcarmar, mahalo for taking the time to review your stay with us. I sincerely apologize that you were not happy with the view from your original room. I'm pleased to know we had the availability to move you to another room. I am glad you enjoyed your interaction with Ruben and the concierge, they will be thrilled to know they made a positive impact on your stay with us. Mahalo Nui Loa, Shari Tachibana Director of Guest Services
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