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Interior - Picture of Hyatt Regency Morristown

Photo: Interior

From Review : Grubby and Downmarket of Hyatt Regency Morristown
Grubby and Downmarket
Nice Flat Screen TV
Ok stay for a week
King Bed
Hotel front from across the street
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goombie wrote a review Dec 2017
Lutry, Switzerland98 contributions38 helpful votes
Years ago if you were lucky enough to stay in a Hyatt you were promised deluxe accommodation and high quality hotels and service The Hyatt Regency in Morristown was probably a lovely hotel in 1990 but sadly does not seem to have been renovated since then The rooms are grubby
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Date of stay: December 2017
Response from HRMorristown, Reservations Manager at Hyatt Regency Morristown
Responded Dec 6, 2017
Good afternoon, Thank you for taking the time to review our hotel following your recent stay. We take each review we receive quite seriously, as our success is measured by your feedback. With that said, I am deeply sorry to hear that your experience with us was unsatisfactory and that your expectations were not met. Certainly, this is not the type of guest experience we are trying to provide. Should you consider revisiting our property in the future, please do not hesitate to contact me directly so I may personally ensure your next stay is more enjoyable. I am also available if you would like to discuss your recent stay in further detail. Warm regards, Jessica
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