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Landscape - Picture of Four Points by Sheraton Richmond

Photo: Landscape

From Review : Better then expected of Four Points by Sheraton Richmond
Better then expected
This is how housekeeping puts the receiver on the phone.
Better then expected
Freezer in room 615
Better then expected
Found under our bed
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Steve M wrote a review May 2016
Richmond, Virginia129 contributions43 helpful votes
I was wondering what to expect based on various reviews and was pleasantly surprised on a few things. The hotel is clean and the interactions with the staff were fine. It is definitely going thru a remodel and even in the rooms it is noticeable. If you stay on a high floor or
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Date of stay: May 2016
Response from SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond
Responded May 23, 2016
Steve, thank you for taking the time to tell us about your stay. We are happy to know that your stay exceeded your expectations! Your comments about the elevator has been passed upstream to higher management. It was a pleasure having you here and we look forward to seeing you again soon!
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