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Interior - Picture of Crowne Plaza Hotel Astor-New Orleans

Photo: Interior

From Review : Not the most impressed of Crowne Plaza Hotel Astor-New Orleans
Not the most impressed
Lack of security a concern!
0 for 2
towel with a few black hairs on it
Not the most impressed
Horrible service & dirty sheets
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Katlyn C wrote a review Mar 2017
Tampa, Florida176 contributions21 helpful votes
+6
In the middle of most things in the area. Nice, comfortable beds. Fairly tight space due to what I am guessing is the historic nature of the building. Have to go to the lobby to go to the other side of the building from where I am staying to get to the fitness center, etc.
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Date of stay: February 2017
Response from Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans
Responded Mar 27, 2017
Dear Katlyn C— Thank you for your comments regarding your recent stay at the Astor. I am so happy to see that you found the beds to be comfortable and enjoyed our central location. It is true that our buildings do have history, and we are always happy to work with our guests to identify the best room location to suit their needs (including rooms that let in less noise). Please know that cleanliness and maintenance issues are unacceptable, and your comments have been shared with the Housekeeping and Maintenance teams. We will be exploring additional options of ensuring we prevent these inconveniences in the future. I hope that we have the pleasure of welcoming you back to New Orleans for an improved experience soon. Best Regards, Micah J. Landry
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