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Interior - Picture of Crowne Plaza Hotel Astor-New Orleans

Photo: Interior

From Review : Very aggravating stay, don't park here! of Crowne Plaza Hotel Astor-New Orleans
Very aggravating stay, don't park here!
Decidely average for business, but great location for French Quarter
Nice location, but expect outside noise
King room
Good location, but some lousy service
Double queen room
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Ken C wrote a review Mar 2017
Douglasville, Georgia333 contributions12 helpful votes
+5
Booked our reservation, even called and verified that we would not have a problem with parking. Once we arrived we were advised by the parking attendant that we could not park there on Wednesday night, due to Mardi Gras. We were told we had to find other parking accommodations
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Date of stay: February 2017
Response from Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans
Responded Mar 6, 2017
Dear Ken C— Thank you for your comments regarding your recent stay at the Astor. I would like to apologize for the misunderstanding and inconvenience that you encountered with parking. Due to the Mardi Gras parade passing directly infront of the hotel, we were unable to provide Valet parking as mandated by the City. Although we do our very best to accommodate all view requests we are occasionally unable to guarantee these during periods of very high occupancy. Please know that I have forwarded your comments to the Operations Department so that they may find way to ensure these changes are communicated clearly and all inconveniences avoided. I hope that the next time that you are in the City of New Orleans, that you will choose the Astor. Best Regards, Micah J. Landry
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