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Landscape - Picture of Hotel Riu Sri Lanka, Ahungalla

Photo: Landscape

From Review : Riu Ahungalla of Hotel Riu Sri Lanka
Riu Ahungalla
Amazing place
Riu Ahungalla
Mixed feelings
Riu Ahungalla
4 star hotel with 3 star buffet and restaurants are a complete letdown honest review
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Shiran15 wrote a review Oct 2017
Moratuwa, Sri Lanka78 contributions3 helpful votes
+11
Riu Ahungalla 20th. ~ 22nd. October 2017 by Shiran Ferdinando 1) Room Reservation – Excellent. A Very Special credits & thanks to Mr. Kasun & Mr. Janaka for their curtsey & assistance. 2) Car Parking Area / Security Guards / Gate Keepers – Satisfactory. 3) Baggage Handling
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Date of stay: October 2017
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Sri Lanka
Responded Oct 27, 2017
Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to providing excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We appreciate our guests’ comments since they help us improve our services. We will share your impressions with the corresponding department in order to make adjustments, if necessary. We hope to get the chance to welcome you again at one of our RIU hotels in order to deliver the high standards of guest service and quality which are typical at our resorts. With our best wishes we remain, Hotel Riu Sri Lanka Online Reputation Manager
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