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Interior - Picture of Novotel Palembang Hotel & Residence

Photo: Interior

From Review : On motorcycle group tour, 2 nights stay of Novotel Palembang Hotel & Residence
On motorcycle group tour, 2 nights stay
View in evening 3
kolam renang hotel dengan atmosfir yang luar biasa
Untuk ruang ganti sedikit buruk pelayanannya, padahal dulu saya berenang disini mendapatkan hand
Luas, lumayan bersih
The pool

Other Recent Reviews

Steven S wrote a review Sep 2016
Medan, Indonesia901 contributions115 helpful votes
3.0 of 5 bubbles
Hotel is far away from the town area. It's more on the outskirt of Palembang. It takes about 20-30 minutes to get to Icon Mall and other note worthy eateries in town. Though there is another smaller shopping centre just next to the hotel. Hotel has a chic temporary feel from the
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Date of stay: August 2016
Response from NOVOTEL PALEMBA... H, General Manager at Novotel Palembang Hotel & Residence
Responded Sep 14, 2016
Dear Mr. medan_traveller, Warmest Greetings from Novotel Palembang Hotel & Residence Thank you for taking the time to tell us about your experience at the Novotel Palembang Hotel & Residence. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Herman Wijaya Executive Assistant Manager
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