Dear Madhu, Thank you for your feedback. We apologise for the inconvenience faced. We wanted to let you know that your feedback has been taken into account and we will try to remedy the issues that you have identified going forward. Your feedback is incredibly valuable to us in our pursuit to provide an optimal and enjoyable stay for our valued customers. So thank you once again for taking the time to share with us with your thoughts. We really appreciate it. Have a wonderful day. Sincerely, Guest Relations Manager, ABAD Hotels & Resorts