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Interior - Picture of Hilton Brooklyn New York

Photo: Interior

From Review : Ok Hotel but a really bad executive lounge of Hilton Brooklyn New York
Ok Hotel but a really bad executive lounge
I cannot say enough wonderful things about this hotel and location! Everyone was so attentive an
Lovely design/decor
Executive lounge beverage selection
Nice stay in Brooklyn
Thank you Hilton
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Other Recent Reviews

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DiamondStays wrote a review Apr 2018
332 contributions63 helpful votes
+7
This is a fairly nice hotel, as it is pretty new. the cleaning leaves a lot to be desired though, the elevators, lounge and especially executive lounge are often not vacuumed and there are fingerprints and trash bits all over. This really is not acceptable. The hotel does not
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Date of stay: April 2018
Response from 00gc, General Manager at Hilton Brooklyn New York
Responded Apr 30, 2018
Thank you for reviewing your stay and for letting us know we have room for improvement. Please accept our apology for failing to meet your expectations. You deserved a clean and comfortable environment, and we are taking the corrective steps with our housekeeping team to ensure we meet our goal. Your feedback about our executive lounge has also been discussed with our Food and Beverage team. We hope the positive aspects of your stay will give us another chance to deliver a much better experience. We look forward to welcoming you and your family back soon. Paul Schwartz General Manager
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