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The hotel was ok! Clean goodish location if you are looking to stay near Time Square, & traffic isn’t too heavy right outside the hotel yet u can hear it from 8th Ave esp on a morning! Walls are quite thin so sometimes you can hear other in their rooms but we mainly had a…
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Date of stay: May 2018
Response from JennyS5560, Front Office Manager at Washington Jefferson Hotel
Responded Nov 14, 2018
Dear Kirstie, We are disappointed we failed your expectations and I would like to take this opportunity to apologize for a disappointing stay. Please rest assured that your feedback was shared with the concerned departments as we are actively working to make sure we provide stellar customer service for all. Please feel free to contact us directly on your next NYC stay as we would like the opportunity to provide you the full WJ Hotel experience. On behalf of the hotel’s management team we thank you for your patronage. We look forward to welcoming you back to the Washington Jefferson Hotel. Regards Management
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