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Bathroom - Picture of The Manhattan at Times Square Hotel, New York City

Photo: Bathroom

From Review : Dirty room, I didn’t even unpack of The Manhattan at Times Square Hotel
Dirty room, I didn’t even unpack
Hooray for mildew!
Worst possible place to stay for$$ false advertisment
El Lavabo
No lo recomiendo
Waste of money!
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rsgh143 wrote a review Feb 2019
Bartow, Florida59 contributions10 helpful votes
+7
The lobby was very pretty but my room was disgusting. My husband and I didn’t even unpack our bags. There were hairs on the towels in the bathroom and on the floor. There was an inch of dust on the floors near the baseboards. Stains and rips on the walls. Dust on fire sprinkler,
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Date of stay: February 2019
Response from AbelC559, General Manager at The Manhattan at Times Square Hotel
Responded Feb 4, 2019
We appreciate the feedback, rsgh143. We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience. Yours in Hospitality, Abel Cartagena, Jr. – General Manager
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