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Window View - Picture of Hyatt Grand Central New York, New York City

Photo: Window View

From Review : Gross of Hyatt Grand Central New York
Gross
Gross
Muy mala experiencia.
Muy mala experiencia.
Disgusting state of bathroom on arrival.
Jahreswechsel 2018-2019
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fishingchic wrote a review Jun 2019
Connecticut547 contributions153 helpful votes
+3
The first room we were checked into was 3410. We paid extra for a city view which was unimpressive. It smelled like a clothes consignment shop or an overwhelming diversity of body order. We asked for another view room which had the same smell but it wasn’t as strong. They need
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Date of stay: June 2019
Response from GrandHyattNY, Manager at Hyatt Grand Central New York
Responded Jul 3, 2019
Dear fishingchic, We are extremely disappointed to learn that your stay did not live up to expectations. It is our goal to provide all of our guests with the most noteworthy and comfortable hotel experiences in Manhattan, and we sincerely apologize that this was not your impression. That being said, your feedback is valuable as we continue to strive to create an impressive hotel environment for our guests. Warm regards, James Dale Hotel Manager
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