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Window View - Picture of Hotel Mela, New York City

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From Review : Once was too much of Hotel Mela
Once was too much
Comfy Bed
Nice staff NOT a 4 star Hotel
Brandina per 2 trasferita nella suit
Pro e contro
Nice staff NOT a 4 star Hotel
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Narbokov wrote a review Dec 2016
Boston, Massachusetts49 contributions16 helpful votes
No hot water, inhospitable concierge or rather inexperienced in customer service, old hotel, tiny rooms, great location, but would rather stay at many other hotels in the city, ones with dependable hot water.
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Date of stay: December 2016
Response from Tiffany C, Front Office Manager at Hotel Mela
Responded Dec 29, 2016
Hello, Please accept our sincere apology for managing to fall far below meeting your expectations. Our goal is to exceed all guest expectations and clearly this was not the case based on your feedback and experience. We would kindly request that you do reconsider staying with Hotel Mela in the future and we will ensure your next experience with us is far different and much improved, than your last. Thank you for sharing your feedback with the online community and we do look forward to recovering you to be a loyal guest of Hotel Mela!
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