Dear Bccam123, Thank you for your lovely review and for choosing JW Marriott Essex House. It has been an honor to have you and your daughters as our guests, and we are thrilled that you experienced nothing but perfection during your time with us. We are certainly proud of our exceptional team members, so it is heartwarming to know that you appreciated their friendly and attentive services. We will be sure to pass along your kind praises to Sharlene, Felix, Muhammad, Juned and the rest of our staff, as they will be elated to hear that your expectations were exceeded. The next time you are traveling, we would love to welcome you back for another memorable stay in New York.