Dear FutureL 1, Firstly let me thank you personally for your very generous review and sentiments, we thoroughly enjoyed meeting you and your family! Ensuring memorably personable guest experiences is the exact reason our entire team of passionate hoteliers is in hospitality and I am elated we succeeded in doing so during your time with us. We hope to have the honor of being your home away from home every time your travels bring you to Manhattan. We greatly appreciate your excellent rating! On behalf of my entire team, thank you for choosing us!