Roomates can see inside the bathroom. - Picture of Hotel Republic San Diego, Autograph Collection
Photo: Roomates can see inside the bathroom.
From Review : A Marriott Hotel in Name Only of Hotel Republic San Diego, Autograph Collection
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Guests
As a person that spends 75-80 nights a year in Marriotts, I expect a little more when I check in. My travel takes me away from my family a good portion of the year. The points I accrue are for us to use as a family and I want them to enjoy their time when we travel together. …
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Date of stay: March 2018
Response from Whitney W, Guest Relations Manager at Hotel Republic San Diego, Autograph Collection
Responded Apr 8, 2018
Thank you for choosing to stay at the Hotel Republic San Diego, Autograph Collection and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, I have shared your feedback with the appropriate Hotel Managers to ensure the necessary guidelines are in place to prevent the issues you encountered from occurring in the future. As a Platinum Elite we appreciate your loyalty and I will convey the importance of recognizing every one of our loyal members Marriott status to the front office team. The Marriott Rewards points were returned to your account for the second night of your stay so you should see those in your account now. Once again, thank you for your feedback and we hope to serve you again whenever your travels bring you back to San Diego. Sincerely, Whitney Walker Guest Services Manager Hotel Republic San Diego whitney.walker@hotelrepublicsd.com 6193983100
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