Window View - Picture of Hotel Nikko San Francisco
Photo: Window View
From Review : Central SF hotel, better suited for vacationing guests of Hotel Nikko San Francisco
+4
My trip to San Francisco was a bit last minute, but I was so excited to be staying at Hotel Nikko when I saw how beautiful the hotel looked online. What I had understood from the website was that it was an Asian modern fusion hotel, with great views of the city and beautiful…
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Date of stay: April 2017
Response from NikkoGal, Manager at Hotel Nikko San Francisco
Responded May 16, 2017
Hi theprincesscoll, Thank you for such a detailed, wonderful review! I'm thrilled that you loved your beautiful guestroom and its city views, and the amenities like the Keurig that we've recently added! Your comments about your delectable breakfast were so wonderful. Thank you for your compliments and terrific photos! I've taken note of your experiences with the confusing entrance and the bathtub in your guestroom and have alerted our management team to initiate helpful solutions. Our housekeeping and engineering teams are also always at the ready to help with anything that isn't just perfect for you- please give our Service Now team a call next time, and we'll be more than happy to make it right! After reading your notes about the pool being closed, we have made sure these details are available clearly on our website. Since the pool is open from 6am to 10pm, we're so sad to have missed you as early as 7pm! We truly hope to make your mermaid dreams come true the next time you visit. We would be honored to host you again and have another opportunity to surprise and delight you. Please contact me directly the next time you are planning to travel to San Francisco. I want to make sure that we are creating "subarashee omoide" -- fantastic memories -- for you! Cheers! Danielle Ortega | Associate Director of Marketing phone: 415-394-1111 | email: dortega@hotelnikkosf.com
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