We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shower - Picture of Omni San Francisco Hotel

Photo: Shower

From Review : Overly Friendly, Yet A Bad Experience of Omni San Francisco Hotel
Overly Friendly, Yet A Bad Experience
Overly Friendly, Yet A Bad Experience
Overly Friendly, Yet A Bad Experience
Overly Friendly, Yet A Bad Experience
comb found between matress and headboard
all you need is in your room
Check In— / — / —
Check Out— / — / —
Guests 
Travelocity
Expedia.com
$209
View deal
Booking.com
$173
View deal
Hotels.com$209
Priceline$173
Trip.com$263
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
maildfrelix wrote a review Jan 2019
Bay Area84 contributions9 helpful votes
+7
I reserved a suite for my daughter’s wedding weekend. Both the living room and bedroom were large, elegant, and well appointed. I was even greeted with a lovely gratuitous tray of wine, crackers, and cheese. So what’s my problem? Staff! While Omni staff was overly friendly,
Read more
Date of stay: December 2018
Response from James L, General Manager at Omni San Francisco Hotel
Responded Jan 21, 2019
Dear Ms. Frelix, Thank you for sharing your thoughts on your recent stay with us. I regret to hear that your experience fell far below our service standards, and sincerely apologize for failing to provide you with exceptional service that was polished and professional, especially during such a momentous occasion as your daughter's wedding. We truly value our guests’ comments, and will immediately review your concerns. Kelsey Angel, the Sales Manager for your daughter's wedding, will contact you shortly to further discuss the details of your stay, as we hope to welcome you back at the Omni again in the future. Sincerely, James T. Lim General Manager
Read more
Been to Omni San Francisco Hotel? Share your experience!