Aloha and mahalo for your comments on your stay at the Mahana. We are sorry to hear of your disappointment and will use your comments to improve all of our service levels. It is the goal of both all of our owners and staff to provide clean and nicely appointed units with the home away from home convenience of a fully equipped kitchen and washer/dryer and of course those same spectacular oceanfront views that are available from every unit here whether studio, one or two bedrooms. We very much hope you'll give us another chance to exceed all of your expectations in the future. Mahalo, Brian