Balcony - Picture of The Westin Ka'anapali Ocean Resort Villas, Maui
Photo: Balcony
From Review : Honeymooners of The Westin Ka'anapali Ocean Resort Villas
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This has been by far the most discouraging hotel we have stayed at during our 16 day honeymoon in Hawaii. We come from NJ and vacation frequently to Key West, FL and stay at The Westin over there and love it. We told our travel agent to book us here in Maui cause we wanted to be…
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Date of stay: May 2015
Response from Sean T, Manager at The Westin Ka'anapali Ocean Resort Villas
Responded May 25, 2015
Aloha pandapantsxo, Mahalo for taking the time to provide us with your valuable feedback. We appreciate your honesty and are saddened to hear that we weren't able to exceed your expectations. We want to do our best to make things right during your honeymoon. If you are still with us, please feel free to reach out to our Front Office team or email us at westinvillasexperience@westin.com so we can establish a dialogue on how we can better improve your vacation experience. Mahalo, The Westin Kā‘anapali Ocean Resort Villas
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