Balcony - Picture of Sheraton Maui Resort & Spa
Photo: Balcony
From Review : Slipping of Sheraton Maui Resort & Spa
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My husband stayed for 2 nights. (We stayed the previous 4 nights in Wailea). We visit Hawaii (we usually visit Maui, Hawaii, or Oahu) 2-3 times a year. When we visit Maui we usually stay in the Ka'anapali area. We think the beach at the Sheraton is the best. When we stay at the…
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Date of stay: March 2017
Response from GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa
Responded Mar 30, 2017
Aloha Msmariner, Thank you for taking the time to share your experience. It's wonderful to hear how much you enjoy Ka‘anapali and that you are able to visit so often. We are so sorry to hear about the inconveniences you experienced during your recent stay. Your feedback and communication has been shared with our management team and will be used as a tool to better serve our future guests. We look forward to welcoming you back again soon and providing a five star stay. Warmest Aloha, Guest Experience Team
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