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Landscape - Picture of Koloa Landing Resort at Poipu, Autograph Collection, Kauai

Photo: Landscape

From Review : Meh of Koloa Landing Resort at Poipu, Autograph Collection
Meh
Hoped For More...Service Was Unpolished
Mixed stay, during construction work
October, 2017- Building 8
Top floor, ocean view, 2 bedroom, 2 bath
Construction view - not the ocean view that we paid for
Deluxe view????
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Cyn B wrote a review May 2017
Sedona, Arizona72 contributions31 helpful votes
Should have known given the price compared to other resorts in the area. Okay, but nothing special. Paid extra for an ocean view --do not bother. Along with the "view" of the water we have the back of someone's messy yard and multiple electric lines. Definitely should not be
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Date of stay: May 2017
Response from Devin K, Front Office Manager at Koloa Landing Resort at Poipu, Autograph Collection
Responded May 18, 2017
Aloha Cynthia B, Thank you for staying with us at Koloa Landing Resort. We are so happy that you enjoyed the interior of your room. The interiors of our rooms are quite spacious and so beautiful. We apologize the view didn't meet your expectations. We are defiantly not on any beach. We are across the road from the coastline. Our ocean views are not beach views and we apologize that you felt that it was going to be something that it is not. We absolutely agree with you on the umbrellas and beach chairs, In fact we have had a giant shipment of beach chairs just arrive and we will have those out soon. More umbrellas will follow shortly after. We hope all of our guests are able to experience our luxurious cabanas. For just $50 a day you can choose from our couples and family cabanas. They come furnished with enough furniture for en entire family, TV's and a fan. We apologize that you weren't able to find a parking spot closer to building 8. I feel so badly I wish we would have known you were having this issue so we could have helped you. Here at Koloa Landing we want all of our guests to know they can always come to us with their concerns and we will do all that we can to assist them. Thank you again for staying with us and for your feedback. Mahalo, Devin King Front Office Manager Koloa Landing Resort
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