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Entrance - Picture of Holiday Inn Express Germantown (NW Milwaukee), an IHG hotel

Photo: Entrance

From Review : 1st Impression - Worst Impression of Holiday Inn Express Germantown (NW Milwaukee), an IHG hotel
1st Impression - Worst Impression
Dirty carpet, nasty stain on bed
Dirty carpet, nasty stain on bed
It’s like shower... IN STEREO!
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Doremus wrote a review Mar 2019
Allouez, Wisconsin122 contributions13 helpful votes
Visited last weekend. Bldg under renovation. Most Country Inn &Suites have great look, staff and service. This building had half of building under construction, small remaining breakfast area, open construction zones that were not shielded from public access and rolls of
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Date of stay: March 2019
Response from IHGService, Guest Relations Manager at Holiday Inn Express Germantown (NW Milwaukee), an IHG hotel
Responded Mar 21, 2019
Doremus, Simple, smart travel is what you're supposed to be getting. Sadly though, the ongoing renovations took that away from you, and for that, I'm truly sorry. But don't stress yourself out, as I've already looped in the hotel about your feedback. This will surely enable them to step up their game and address the issues to avoid recurrence. Thank you for trying us out, in spite of our flaws. Stay with us again for a chance to provide you with simple pleasures that Holiday Inn Express is famous for. Best regards, Joel A Case Manager IHGService
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