Melia Jardines del Rey - Picture of Melia Jardines del Rey, Cayo Coco
Photo: Melia Jardines del Rey
From Review : Nice resort for Cuba, food not great in Cuba overall of Melia Jardines del Rey
+36
We stayed mid March for 7 nights and paid 965 from Moncton, NB. We've been to Cuba before so we were aware the food is not great in Cuba. For the price we paid we were happy but probably wouldn't go back to Cuba mainly due to the food. Food issues are in Cuba in general and not…
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Date of stay: March 2018
Response from GralManager, General Manager at Melia Jardines del Rey
Responded Apr 3, 2018
Dear Jessica V, We wan to to thank you for writing a review about your visit to Meliá Jardines del Rey. It makes us very proud to learn that you have enjoyed your time with us, despite some issues that you have pointed out. It´s true, there were several unsatisfaction with our laundry provider, and for that reason we did not receive towels on time. We really apologize because you´ve been afected because of that. In regards to the food quality, we are aware that the fact that we need to improve. We are going to use your feedback as a way to learn and grow up as experience and product. Our team is engaged and we do look forward to welcome you again in the near future. Sincerely, Marcos DÃaz Trujillo General Manager
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