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Pool - Picture of Melia Cayo Coco

Photo: Pool

From Review : Fantastic Place for a pause in life of Melia Cayo Coco
Fantastic Place for a pause in life
tree over pool
Beach bbq view -fav place for drinks/food after beach
the 8000 series of rooms
Vacances de rêve et Yoga
Las habitaciones en la laguna
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sgharris1 wrote a review Jun 2018
Bournemouth, England, United Kingdom2 contributions7 helpful votes
Travelled with Thomas Cook 28th May - 3rd of June - just got back! This is our third time back to Cuba but our first time to this resort. The area is a little isolated, so if you are looking for the fully immersed Cuban experience it may not be for you, but if your looking for
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Date of stay: May 2018
Response from MeliaCay0C0c0, General Manager at Melia Cayo Coco
Responded Jun 4, 2018
Dear sgharris1, What a great first impression! The title of your review is amazing!! Round of applause for you! Thank you so much for so kindly commenting on our facilities and services. It is an honour to know we were able to provide you with such an enjoyable holiday. We are very grateful for your praises; we know now our goal has been achieved, we provided you with a first class experience. Your entire review is glorious but your last 2 sentences were by far the ones that stole my heart! We will read them to the staff for sure, that will bring them so much happiness! Thank you very much for posting your amazing review on your recent stay in our hotel. It is indeed a wonderful review! Exceeding our customers' expectations is what we are all about and what makes us feel prouder of our team and the exceptional way they serve you all. It will be a pleasure to welcome you once again, we are looking forward to seeing you! Our staff will receive you with open arms! If there is anything we can do for you, please let it us know. We would be very glad to help you. With warmest regards, Francisco Silva General Manager
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