Dear Natalie G, Thank you for the time taken to post a review of Zafiro Palace Alcudia after your recent stay with us. It is very delightful to hear that your children enjoy the facilities of the hotel that much, this is a great compliment for us. We're very pleased that you mentioned the hard work of our team; the cleaners, gardeners, serving staff and especially Alex our Manager of la Veranda. I am sure they will all be encouraged with your remarks. We are happy that you enjoyed the swim up room and also the restaurants inside and outside the hotel. Port de Alcudia is a really nice town! We hope having the opportunity to welcome you back very soon! Greetings from Zafiro Hotels!