Pool - Picture of Sol Cala d'Or Apartamentos, Majorca
Photo: Pool
From Review : Short stay of Sol Cala d'Or Apartamentos
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Traveler Beware!
May 2022
Stayed in a family room. Two floors. Cooker. Oven. Microwave. Kettle and all utensils. Toothpaste and toothbrushes. Even after sun. Four chairs on balcony etc. Old fashioned but clean rooms in a central location. Lots of beds round the pool and even the water was bearable for…
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Date of stay: May 2019
Response from EstherRedondas, Director de Relaciones con Clientes at Sol Cala d'Or Apartamentos
Responded May 3, 2019
Dear Mr .SteBrizz, I contact you from Guest Experience department at Meliá Cala d’Or; I would like to thank you for the time you took to share your positive opinion about your experience in Meliá Cala d’Or. On the one hand, on behalf of the entire team of our hotel we would like to thank you for choosing us. We highlight appreciate the time that you have taken to share your stay with us. On the other hand, we take into account your impressions in order to improve our service do not doubt that we take very seriously all the comments and suggestions we receive from our guests. Secondly, it is great to hear you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with our staff. We are constantly working on providing our very best services for our clients and we are glad to see that our attempts are appreciate. We do consider your impressions in order to keep improving our service, ensuring a good quality service and guests satisfaction. We sincerely hope to have the opportunity to welcome you back. Once again, we thank you for your recent visit and we expect to welcome you soon. Do not hesitate to contact us directly in advance and we will provide you our best to make your stay an amazing experience. Best Regards, Nastassija Schaffernich Guest Experience Coordinator
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