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Window View - Picture of Cleopatra Palace Hotel, Tenerife

Photo: Window View

amazing stay in a pool room! helpful staff! breakfast incredible.
view from our room
rear view of hard rock cafe
Hotel e isola tutto meraviglioso!
The interior
beach baby b wrote a review May 2017
Derby, United Kingdom676 contributions189 helpful votes
5.0 of 5 bubbles
i stayed here for the weekend as the original hotel we booked was awful and i just had to move! so i came here to check the room out before i booked it. nina was on reception and allowed me to view 2 rooms, one being a suite and one being a plunge pool room. so i opted for the
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Date of stay: May 2017
Response from Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel
Responded Jun 14, 2017
Dear Guest, Thank you very much for taking the time to write and post such a positive and detailed review on your recent holidays at Mare Nostrum Resort. I am truly happy to know of your satisfaction with most aspects of our service and facilities, and very specially with our staff attention. I know that, together with a quality service, a warm attitude makes a big difference when staying in a hotel.. I will make sure to pass your congratulations to all the staff members and teams you have mentioned, as I am sure they will be more than happy to know of your satisfaction with their service. Comments like this, give us the energy to continue working hard on all the improvements to show all our guest in future visits. I will transmit your comments to all departments and we look forward to welcome you in our hotel soon. I hope we will have the pleasure to welcome you again in the near future. Do not hesitate to contact us for any assistance with your booking. Warmest regards, Alejandro Crespo General Manager
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