Dear Si S, Thank you so much for have chosen our hotel for your stay in Tenerife and for share your opinion with us through Tripadvisor. We are glad to read that you enjoyed your stay with us and liked our cleanliness, staff, and location; On the contrary, we regret have not met your expectations with food. We thank you for your feedback and take note of it because will help us to keep improving. Looking forward to see you again, we remain at your entire disposal for anything you might need. Best Regards. Francisco Pérez. General Manager