Dear Bindanino, Thank you very much for your detailed review concerning your most recent visit here at the Hotel IFA Continental. We are very happy to know that you nice time with us and we are especially glad about your positive valuation of our environment and staff. We would like to inform you that we have forwarded your comments to our manager to improve them, but we would like to clear that information about not air conditioning/fridge, as well as the other extra costs, is provided by the agency brochure. Once more, we wish to thank you for your feedback and would be delighted to welcome you back at our hotel. Best regards, Public Relations Hotel IFA Continental