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Window View - Picture of Seaside Sandy Beach, Gran Canaria

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From Review : Good place to stay of Seaside Sandy Beach
Good place to stay
Eindruck Dekoration Sylvester
Fantastisch verblijf.
Fun times
Hôtel magnifique
Day on the Private Jacuzzi Terrace was amazing!! definitely worth the extra €€!!
happyholidaymaker2 wrote a review Jun 2018
Livingston, United Kingdom42 contributions65 helpful votes
4.0 of 5 bubbles
We stayed at the Sandy Beach hotel at the end of May, it was a last minute decision to travel and the hotel lived up to its physical description. The layout of the hotel is quirky as some other reviews have indicated but to being built on a hill. The hotel entrance and reception
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Date of stay: May 2018
Response from U_Matas, Director General at Seaside Sandy Beach
Responded Jun 13, 2018
Dear guest, Thank you for posting a review on Tripadvisor referring your recent stay in our Seaside Sandy Beach****. I am pleased to hear that we lived up to your expectations and you enjoyed the glass of Cava upon arrival so much. Our top priority is to offer an exceptional service to each of our guest and it is a delight to hear that you found our staff to be friendly and helpful. However, I regret reading that we couldn’t entirely meet your expectations regarding the food. I want to sincerely apologize for the incident on the buffet and assure you that I have noted your comments and will discuss this upon our next meeting. Regarding the reservation of sun loungers, we wish to inform you that it is very important to us that no sun beds are claimed by our guests even though they are not used. To prevent any reservation we don’t allow guests in the pool area before 8:45. The ones around the pool are most popular and are quickly taken, however we strive to offer enough loungers for all our guests on our ample sun terraces. Also our pool team is always around and gladly lends a hand in providing our guests with a sun bed and parasols. Once again we would like to thank you for your feedback and hope to have the privilege of pampering you again in the near future. My best regards, Ursula Matas, General Manager Seaside Sandy Beach****
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