My daughter wanted to get married in Galveston & she heard great things about the San Luis Resort so we booked 3 rooms for the family. Upon arriving on a Friday we checked in & were given our rooms keys. We got into our room but the other keys wouldn't work so back to the lobby we go. We are... More
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From Review:
SO disappointed in this...
of The San Luis Resort
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5222 Seawall Blvd, Galveston, Galveston Island, TX 77551-4003
Check In— / — / —
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Guests
$149
+ $30 taxes & fees
$149
+ $38 taxes & fees
$151
$129
+ $27 taxes & fees
SAVE $22
Expedia.com$149
Trip.com$150
ZenHotels.com$151
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Houston, Texas
Level 3 Contributor
19 reviews
5 hotel reviews
6 helpful votes
Helpful?
2
Thank 322dennisf
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PCarte, Guest Relations Manager at The San Luis Resort, responded to this review
Dear Dennis F Thank you very much for your loyalty and for taking the time post your review. It is our goal to provide comfortable accommodations and quality service. However, it is disappointing to hear that we did not thoroughly meeting your expectations. Please accept our deepest apology for the inconsistency in service.. I would like to research the details... More
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