Landscape - Picture of Gaylord Opryland Resort & Convention Center, Nashville
Photo: Landscape
From Review : It's Big of Gaylord Opryland Resort & Convention Center
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+1
The atrium is nice, and tropical, the rooms clean, but rather nondescript. The walking distance to the Grand Ole Opry is a plus. Other than that, it's a typical American resort in the middle of nowhere.
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Date of stay: May 2017
Response from GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center
Responded May 3, 2017
Good Afternoon, Thank you for taking the time to share your feedback in regards to your recent stay at Gaylord Opryland Resort & Convention Center. While we are delighted to notice that you enjoyed your stay for the most part, we are very sorry to hear that we failed to meet your expectations. At Gaylord, we strive to ensure each guest has a flawless experience and we are truly sorry this was not provided for you. Please be assured, we have shared your feedback with the appropriate team to ensure that your concerns are addressed; for it is valued feedback such as yours which allows us the opportunity to improve our resort. We thank you once again for choosing to stay with us and it would be a pleasure to welcome you back the next time you find yourself in the Nashville area. Kaitlin C. -Customer Care Specialist
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