Hello, I'm really sorry you felt the need to give us a one star review even though you haven't actually stayed with us. As you have rightly pointed out the facilities on Islawrffordd are for Islawrfforrdd customers only, as I can see you contribute towards a Holiday Home in on one of our neighbouring parks, I'm sure you wouldn't appreciate customers from other parks using your own dedicated owners facilities. As a park we have invested heavily to improve the park for our customers and offer no apology that access to these facilities are restricted to neighbouring parks. Thank you for your lovely comments on how the park is well maintained, the team work tirelessly to maintain a high standard and appreciate when this hard work is noticed. I hope you enjoy many memorable holidays in your holiday home.