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Food - Picture of Hampton Inn Memphis-Poplar

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From Review : Toxic from chemicals and filthy carpets of Hampton Inn Memphis-Poplar
Toxic from chemicals and filthy carpets
Toxic from chemicals and filthy carpets
Hair on the bed - supposed to be clean and fresh sheets!
Not good
Cramped closet
Narrow pathway
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BellaSonsie wrote a review May 2017
Dallas, Texas139 contributions44 helpful votes
The best feature about this hotel is the morning coffee bar. Having arrived late due to plane issues, we were stunned at the smell of dirt and chemicals in the lobby. My husband had to work at 6:30 a.m. or we would have found better accommodations. It was midnight when we
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Date of stay: May 2017
Response from John S, General Manager at Hampton Inn Memphis-Poplar
Responded May 26, 2017
Dear BellaSonsie I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as your satisfaction is very important to us. We will be under going a major renovation at the end of this year. Thank you again for your feedback. We hope you will consider staying with us again after our renovation so we may have the opportunity to make it right. Thank you, John Stringer General Manager
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