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Balcony - Picture of Fermain Valley Hotel, Guernsey

Photo: Balcony

From Review : Simply superb in every respect of Fermain Valley Hotel
Simply superb in every respect
Part of the exotic garden
View from balcony
High standards maintained.
balcony room
Other view from our room
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$190
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DerbyshireChrisE wrote a review Oct 2016
Derbyshire30 contributions11 helpful votes
On the recommendation of my cousin (who doesn't take any prisoners) we booked at the Fermain Valley with some confidence. And we weren't to be disappointed. From the phone call the day before we set off confirming the collection from the airport details through the friendly
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Date of stay: October 2016
Response from Gavin L, Guest Relations Manager at Fermain Valley Hotel
Responded Nov 25, 2016
Dear DerbyshireChrisE, I would like to thank you for taking time to leave such a kind review following your recent stay at The Fermain Valley Hotel. I was delighted that our reservations department had been so helpful when you booked your stay with us and also that the hotel driver had been able to collect you from the airport upon your arrival in Guernsey. I am sorry that you had small issue with some noise. I have informed our maintenance department of this and we will look into this and take steps to ensure it is not an issue going forward. I would like to thank you for this valuable feedback. It was fantastic to hear how you had found the service to be of such a high standard during your stay and had enjoyed your dining experience in the hotel restaurants. Providing such a high level of service is vitally important to us and it was a pleasure to share your comments with the team. We would be delighted to welcome you back for a future stay and should you wish to return please do not hesitate to contact me directly gavin@fermainvalley.com or our reservation team for the most competitive rates at book@fermainvalley.com. Kind regards Gavin Lea Guest Relations Manager
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