Pictures of Glenview Hotel & Leisure Club - Glen Of The Downs Photos
Glen Of The Downs: Pictures
From Review : Not a 4 Star experience of Glenview Hotel & Leisure Club
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Beautiful surrounding, super friendly staff
August 2023
Expected more from this hotel and not all rooms are of the same standard! The room I was staying in on the ground floor was extremely basic and outdated (despite paying the same price as fellow guests in better rooms). Very badly soundproofed also, with a lot of screaming kids…
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Date of stay: April 2018
Response from KarlQuinn, Manager at Glenview Hotel & Leisure Club
Responded Apr 16, 2018
Dear Gust, I regret that we did not fully meet your expectations on this occasion and I have noted your dissatisfaction with your accommodation, the noise issue and your breakfast experience. We have a traffic light system in place as a guide for our guests - advising when it is busy or less busy to come for breakfast. This system usually works very well. Unfortunately, on this occasion we had large groups of guests arriving for breakfast at the busier times thus resulting in long delays. Please be assured this does not normally happen, but that being said I would like to sincerely apologise for any inconvenience caused. On a positive note, I am pleased to hear you liked our location and the beautiful views of the glen and our friendly staff. We hope to have the opportunity to welcome you back to the Glenview Hotel on a future occasion when it will be a pleasure to personally oversee your stay and ensure that your future impression is much more positive. Kind regards, Karl Quinn Deputy General Manager
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