Landscape - Picture of Montage Palmetto Bluff, Bluffton
Photo: Landscape
From Review : So beautiful but...really? of Montage Palmetto Bluff
+2
The site is stunning. The small items make a difference. Bicycles. Food. The view. The sunrise and the sunset. The pools. People are friendly. Staff are trying so hard but... When check in time is 4 is their any reason why I don’t get my room till 6? As well my cottage was…
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Date of stay: April 2018
Response from Will J, Manager at Montage Palmetto Bluff
Responded Apr 19, 2018
Dear dudley1959, Thank you for reviewing our resort. It brings us great pleasure to have welcomed you here for a conference. I am disappointed to learn about the troubles you experienced with your arrival process. We certainly never want our guests walking to their accommodations with luggage unless they choose to. Please know that I am reviewing your feedback with our teams so we can resolve these opportunities going forward. We thank you for being our guest and we hope you will return soon. Best regards, Will Jones Hotel Manager
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